Return & Exchange Policy
Return & Exchange Policy
- Eligibility Window: We accept returns and exchanges up to 7 days after the delivery date.
- Condition of Items: To be eligible for a return or exchange, your item must be unused, unworn, unwashed, and in the exact same condition that you received it. It must also include all original tags and packaging.
- Non-Returnable Items: Custom orders, made-to-measure outfits, and handcrafted accessories are final sale and cannot be returned or exchanged unless they arrive damaged or defective.
- Initiating a Return/Exchange: To start the process, please email us at [Your Store Email] with your order number, clear photos of the item (if damaged), and your reason for the return or exchange.